Wiggle app

Wiggle support

Help with the Wiggle app on iPhone, Android and the web, from the people who build it.

Contact us

Email support@wiggle.energy. We aim to reply within one working day.

If you can open the app, use Settings › Support › Report an issue instead. It sends us the details we need to look into the problem, and you can see what it sends before you send it.

Before you write

Known issues: bugs we know about and are fixing.
Limits of the beta: delayed Octopus data, estimated figures and what Wiggle cannot do yet.
Home energy help: guides to Intelligent Octopus Go, EV charging, solar and batteries.

Joining Wiggle

Wiggle is in beta, and households join by invitation. If you would like to take part, register your interest.

Your account and data

You can delete your account from Settings in the app. If you cannot open the app, or you want a copy of your data, use the account and data request form.

Wiggle is made by NRB Tech Ltd in the United Kingdom.